Toronto Computer Help

Why hello. We love networks.

Small business IT consulting, network installation, maintenance and technical support in Toronto and Southern Ontario

Serving the entire GTA and with 12 years' experience, Toronto Computer Help is a company of IBM Global Services and HP consultants providing technology services to small businesses (from 1 to 70 employees).

Our mission is to provide a full range of quality computer services, in a timely manner and at reasonable rates. We distinguish ourselves by delivering expert product knowledge and real world experience.

We love helping companies use technology to improve employee productivity and reduce operating expenses, and it shows in the numerous accolades that we receive.

Who We Serve

Our clients emcompass almost every sector. Accounting firms, architects, health care centers, small manufacturing plants, transportation companies, churches, carpet cleaning businesses, chiropractors, fire & water damage restoration companies, real estate and insurance agents, plumbing companies, music schools, medical clinics, Canadian registered charities, mobile labs, a mining company, a National Geographic photographer and two Toronto consulates.

Our Credentials

Dell Canada Certified Toronto Computer Help makes small businesses happy with solutions such as OfficeCalendar We have superior Dell product knowledge and faster access to Dell components and replacement parts. We recommend Dell products and have the knowledge, tools and services to efficiently maintain your Dell branded hardware.

As a Microsoft Certified Partner we can provide you Microsoft Certified Partnerwith the highest levels of technical hands-on skills. We have been recognized by Microsoft for our expertise and have been authorized to sell, service, host and support a complete range of Microsoft products.

IBM Business PartnerAs IBM Global Services analysts and HP consultants we have provided technical support and severity management to companies such as British Petroleum, Pfizer, Mercer HR Consulting and the major Toronto hospitals.

We are also IBM Business Partners, recognized for our high standard for business excellence, unique solutions, ingenuity and customer satisfaction.

We are hardware vendors and specialists in Dell Poweredge, IBM System x and HP Proliant servers, Dell Optiplex desktops and Lenovo laptops.

Citrix logoWe are also Citrix experts with the coveted Citrix Certified Enterprise Administrators (CCEA) designation, prepared to address your entire Citrix project lifecycle.

Our Services and Solutions

  • Asset management
  • Citrix Metaframe / XenApps
  • Data recovery services
  • DNS / e-mail / web hosting services
  • Domain name registration / search engine optimization
  • Google Apps
  • Hardware & software procurement
  • Help Desk support (Canadian technicians)
  • IT assessments
  • Lotus Notes / Domino administration
  • Managed Services
  • Microsoft Exchange / Outlook
  • Network design and installation
  • Office collaboration (OfficeCalendar, Microsoft Exchange)
  • Onsite technical support
  • Phone systems / voicemail programming
  • Remote access solutions (Terminal Services / Remote Desktop)
  • Online and tape backup services
  • Remote control technical support
  • RSA SecureID token management
  • Secure wireless networking
  • Server monitoring
  • Service industry software (ServiceCEO)
  • Virtual Private Networks (VPN)
  • More >>

In this tough economy it makes more sense than ever to have an efficient, outsourced IT department at a fraction of the cost of hiring fulltime technical employees. We will be glad to visit your office and discuss your IT needs with no obligation on your part. Contact us for an appointment.


Need immediate assistance?

Call us at 416-528-9330 to speak with an IT support specialist.


Response Times

Toronto Computer Help has superior response times for phone-based, remote control, and on-site technical support.

While the de-facto industry standard for response is 4 hours we tackle 80% of support requests within 30 minutes of the moment you contact us (see comparison chart).

For onsite service we can often schedule an appointment for the same or following day.

Our clients receive a dedicated phone number and email address to contact us, while our technicians are equipped with Blackberry devices to be alerted inmediately. Our online ticketing system documents steps to resolution and response times and fosters issue ownership.

Combining this level of service with our total solutions approach which includes asset management, effective data backup and disaster recovery you can rest assured to virtually eliminate downtime, improve productivity and confidently focus on your core competencies.

 


How to keep remote offices and mobile employees connected?

Many companies have facilities spread out around the city, across the country or around the world, and there is one thing that all of them need: A way to maintain fast, secure and reliable communications wherever their offices and workers are... Read more >>

 


Calendar Sharing in the Office

Efficiently sharing calendar, task and contact information in the office can be achieved with something you already may have: the popular Microsoft Outlook email program, and OfficeCalendar, an affordable alternative to deploying a Microsoft Exchange server.
Read more >>

 


Managed Services

Want to be closing deals, not opening manuals? Spend time with your costumers and let Toronto Computer Help fix your computers. A subscription-based IT support service that is easy to budget and delivers the peace of mind to let you focus on what you do best.
Appoint us today! >>

 


Hardware Purchase Advice

Which notebook is best? Should you get a Brother or HP laser printer? How good are Sharp copiers? What about that Dell subnotebook? Dell Poweredge, HP or IBM servers? We are asked these questions at every social gathering. Here are some guidelines and recommendations based on years of experience installing and servicing computer equipment.
Read more>>

 



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