Toronto Computer Help

Serving the entire GTA and with 12 years' experience, we are a Toronto company of IBM Global Services analysts providing technology services to small businesses (from 1 to 40 employees).

Our mission is to provide a full range of quality computer services, in a timely manner, at reasonable rates. We distinguish ourselves by delivering expert product knowledge and real world experience.

We love helping companies use technology to improve employee productivity and reduce operating expenses, and it shows in the numerous accolades that we receive.

Our Clients

Our clients emcompass almost every sector. Accounting firms, architects, health care centers, small manufacturing plants, transportation companies, churches, carpet cleaning businesses, chiropractors, fire & water damage restoration companies, real estate and insurance agents, plumbing companies,music schools, Canadian registered charities, mobile labs, a mining company, a National Geographic photographer and two Toronto consulates.

Combining our managed services with on-site and remote control technical support we become your virtual ITdepartment at a fraction of the cost of hiring a fulltime technical employee. Appoint us today!

Our Services and Solutions

• Asset managemen
• Citrix Metaframe
• Data recovery services
• DNS / e-mail services
• Domain name registration
• Google Apps
• Hardware & software procurement
• Helpdesk service
• IT assessments
• Lotus Domino administration
• Lotus Notes
• Managed Services
• Microsoft Exchange / Outlook
• Network design and installation
• Office cabling
• Office collaboration (OfficeCalendar)
• Onsite technical support
• Phone systems / voicemail programming
• Remote access solutions (Terminal Services / Remote Desktop)
• Remote backup services
• Remote control technical support
• RSA SecureID token management
• Secure wireless networking
• Server monitoring
• Service industry software (ServiceCEO)
• Virtual Private Networks (VPN)
• Web hosting services
• More >>
  

Our Credentials

We have superior Dell product knowledge and faster access to Dell components and replacement parts. We recommend Dell products and have the knowledge, tools and services to efficiently maintain your Dell branded hardware.

As a Microsoft Certified Partner we can provide you with the highest levels of technical expertise and hands-on skills. We have been recognized by Microsoft for our expertise and have been authorized by Microsoft to sell, service, host and support a complete range of Microsoft products.

We are IBM Global Services analysts and IBM Business Partners, recognized for our high standard for business excellence, unique solutions, ingenuity, and customer satisfaction. We are also specialists in IBM System x servers and Lenovo laptops.

We are experienced Citrix Certified Administrators (CCA), prepared to address your entire Citrix project lifecycle.

Server down? How much does waiting cost?

Toronto Computer Help has superior response times for phone-based, remote control, and on-site technical support.

While the de-facto industry standard for response is 4 hours, we tackle 80% of support requests within 30 minutes of the moment you contact us (see comparison chart).

For onsite service we can often schedule an appointment for the same or following day.

Combining this level of service with our total solutions approach which includes asset management, effective data backup and disaster recovery you can rest assured to virtually eliminate downtime, improve productivity and confidently focus on your core competencies.

How to keep remote offices and mobile employees connected?

Many companies have facilities spread out around the city, across the country or around the world, and there is one thing that all of them need: A way to maintain fast, secure and reliable communications wherever their offices and workers are... Read more >>

Calendar Sharing in the Office

Efficiently sharing calendar, task and contact information in the office can be achieved with something you already may have: the popular Microsoft Outlook email program, and OfficeCalendar, an affordable alternative to deploying a Microsoft Exchange server.
Read more >>

Managed Services

Want to be closing deals, not opening manuals? Spend time with your costumers and let Toronto Computer Help fix your computers. A subscription-based IT support service that is easy to budget and delivers the peace of mind to let you focus on what you do best.
Appoint us today! >>

Hardware Purchase Advice

Which notebook is best, Latitude or Lenovo? Should I get a Brother or HP laser printer? How good are Sharp copiers? What about that $300 Dell Dimension? Dell Poweredge or IBM xSeries server? We are asked these questions at every social gathering. Here are some guidelines and recommendations based on years of experience installing and servicing computer equipment.
Read more>>